New iPhone plan a result of Apple/Rogers Smackdown? Rumors!

July 10th, 2008

[Photo from Endgaget.com]

[Photo from Endgadget.com]

Well, it seems that Rogers has heard the large outcry regarding their ridiculously over-priced iPhone data plans and released a new promotional offer.

RuinediPhone.com, an online petition started a few days ago has already gathered 58,000 signatures protesting the old data plans. While it might not affected Rogers, it apparently irked Apple enough to warrant a behind the scenes smack down. Apple takes it’s branding very seriously and was not amused at the backlash, including the negative press and blog coverage warning consumers to pass on the sleek gadget.

THE JUICY GOSSIP - Tracking the Rumor:

The web has been buzzing with rumors about a potential fall out that occurred between his Majesty Steve Jobs and the suits at Rogers which could shed some light on the timing and introduction of the new promotional plan.

According to blogger Daniel Smith’s Smithereen’s blog, he reported on July 5th that there had been some interesting conversations taking place via SMS between Rogers, Apple and Rim employees: [unconfirmed as of now, but makes sense when you consider Rogers actions]

  • Apple Canada Employee sends text message to source stating something along the lines of “You guys are screwed on the iPhone.” No responses are given when asked for clarification
  • Soon after, a RIM (Blackberry) employee sends another text to source asking about the Apple/Rogers fallout rumors that are surfacing.
  • Source receives a call informing them that several stores have decided to release some of the additional help they had hired for the iPhone launch immediately and without notice. [Note: this decision was made by the dealers and not by Rogers]
  • Senior Rogers rep confirms to source that Apple has decided to divert a large percentage of planned Canadian shipment to Europe! Some stores may now be getting as few as 10-20 units! The wording from head office claims the number of units will be “significantly reduced.

On July 8, the usually reliable Apple Insider claimed that Apple was sanctioning Rogers by announcing their Canadian retail stores would not be supporting Rogers in selling iPhones. Subscribers will have to go to a Rogers retail store in order to pick their unit up. Keep in mind that this was released before the new Rogers plan was announced so it might no longer apply.

On July 9th - Canadian Consumers declared it National Call Rogers day, and urged people to call and complain to rogers about the pricing. A Facebook group was created. (Of course)

July 10th - New Rogers Plans announced.

It’s a promotional offer along with the iPhone where subscribers can get 6GB of data for $30/month (which is probably as closed to unlimited as you’re going to get.)

The good news:

  • The data plan can be added to any voice plan. (DUH- I can’t even believe they didn’t offer this from the beginning.

The Bad News:

  • The promotional plan will be on only until Aug 31st.
  • You have to sign on with a three year contract.

So with all this buzz there are some claiming that the much hyped iPhone release will be more lukewarm than hot, while others have faith that the new plan will help soothe outraged consumers.

I guess we will have to wait and see!

Here are some of the other Rogers pieces related to this topic:

Canadian Consumers to Rogers: Stop Being Jerks, Part 1

Canadian Consumers to Rogers: Stop being Jerks, Part 2

Posted in Seriously?, Tech & New Media | 1 Comment »

Candian Consumers to Rogers: Stop being Jerks, Part 2

July 2nd, 2008

In the wake of the new Rogers iPhone data plans, there is an online movement afoot, imploring Apple God Steve Jobs to please intervene on the behalf of 20,000 Canadian consumers who are being bled dry by high cost. As I mentioned in Part 1, if you can’t get full internet/video capability then it’s just another crappy phone. I’m disappointed in Rogers who should have taken this opportunity to endear themselves to customers by providing them with the best iPhone experience ever.

Instead, people are getting annoyed and turning to the web. RuinediPhone, has started an online petition that has gathered over 28,000 signatures since it was launched on June 27th. The petition will be sent to Steve Jobs & Rogers on July 11th and is a protest against the fees.

The open letter states:

Dear Steve,

My name is James and I would like to thank you for creating the wonderful iPhone device. We really think that you will change the world with it, just as you changed the world with the iPod. We were so happy to learn that on July 11th, we would finally be able to buy the iPhone and legally use it in Canada.

To our great disappointment, Rogers Communications Inc. has announced VERY unfair rates in comparison to AT&T in the United States and to other authorized wireless service providers around the world. As a result, a consumer movement was born yesterday (June 27th) in protest against these rates.

More than 20,000 people have signed an online petition to help make a difference and the list is growing rapidly. In the last 72 hours, the website has had 150,000 unique visitors from around the world supporting Canadian consumers. There are a vast number of Canadians that would take the opportunity to buy an iPhone at $199CAD but these new plans have put it out of reach for many.

I would like to invite you to take a look at all these disappointed people at www.ruinediphone.com.

I was going to buy an iPhone for me, my girlfriend and my family.

Now, sadly, I cannot afford the plan.

I hope you can do something Steve; we are loyal customers and trust that you will. We don’t want to lose faith in Apple.

Thank you,
James Hallen
Representing more than 20,000 Canadian consumers

RuinedIphone.com

Sign the Petition. I don’t think Rogers will care but it might make us all feel better!

Join me in a prayer:

If you’re out there, and you can hear me, save us Google!!

Posted in Seriously? | 1 Comment »

Canadian Consumers to Rogers: Stop Being Jerks, Part 1

July 2nd, 2008

As news of the Rogers iPhone data plans continue to disappoint Canadians everywhere, I’m sad to say that I am unsurprised by these events. The plans offered are total garbage and useless to anyone who actually wants to use the iPhone in the way that Steve Jobs intended it to be used. It didn’t seem to bad at first, until you started tallying up the costs:

So for starters, the data and the minutes are bundled together so you can’t add a data plan to your existing minutes plan. Which is part of the master plan, because you’re going to have to resign for a three year contract if you want to get your hands on an iPhone. So even if you’re heavy on the data and light on the minutes, Rogers doesn’t really care.

Even at the maximum end of the data plan available you’re only talking about 2GBs, and while Rogers is quick to point out how many tens of thousands of web pages that allows you to view, no where do they say anything about videos. Which means if you’re planning on watching YouTube, even on a semi-regular basis, be ready to shell out $0.50/MB for the first 60MB, and $0.03/MB afterwards.

Ok so, so far we’re at $115.

Moving on. You’re probably going to want Call Display, etc. You have to choose one of the bundles, which includes a bunch of crap that I personally don’t want, so let’s go with the $15 a month plan.

So that takes us to $130/Month.

But, that’s not all! Oh no, there’s more to come my friends.

There is a $6.95 monthly System Access Fee and a $0.50 911 Emergency access fee. There is also a one time $35 activation, although I’m not going to count that in my calculation since I’m a Rogers Customer so that fee is waived.

So now we’re at 138$/a month.

That means:

1 iPhone = $199

3 yr. Plan= $4,968 (138 * 12 months * 3 years)

Total before tax: $5,167

So that’s the price tag you’re going pay if you want to get an iPhone. Unfortunately, I think that this won’t stop a lot of people from paying this amount. I really wanted one, but now I’m not so sure. I would love to use the iPhone but without unlimited data to enjoy full video capabilities it’s just another phone.

Posted in Blog, Seriously? | 2 Comments »