Rahaf Harfoush
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Article in the Times&Transcript
October 13th, 2009An article from the Times&Transcript
The laughter and the note taking, the applause for making some of her remarks in beautiful French, and especially the rousing standing ovation at the end of her speech all said Rahaf Harfoush had connected with the more than 250 people who came out to the Delta Beauséjour to hear her yesterday afternoon.
Posted in Being Self Employed, Media | 1 Comment »
Yes We Did to be translated in Spanish!
September 30th, 2009I have some amazing news! “Yes We Did” will be published in Spanish in early 2010! I am so excited to go back and promote the book over there - Spain was one of my favorite places that I’ve visited this past year. This is the third foreign language that has been purchased, the other two are Japanese and Simple Chinese.
It is now also available for the Amazon Kindle. 
Also a very special thanks to everyone who has emailed me to let me know how much they liked the book. It is such a thrill to receive each and every one of your notes and never fails to brighten my day. Over the next few weeks, in celebration of the one year anniversary of the election victory, I will be sharing some of my personal pictures and behind-the-scenes footage of working on the New Media team. It’s going to be fun to relive that time again!
Can you believe it’s already October? Where has 2009 gone?
Posted in Blog | 3 Comments »
JK Wedding Dance - The Evolution of Viral Marketing
August 16th, 2009By now, many of you might have seen the the JK Wedding Dance, the latest viral video to hit the web. The video shows couple Jill and Kevin’s creative spin on the traditional entrance of the bridal party at their wedding. Set to the song “Forever,” by Chris Brown (incidentally who was recently charged with assaulting his then-girlfriend) the video soared to instant popularity online. Even traditional media picked it up including CNN and Good Morning America. Here’s the video below:
Now the interesting thing is that I have been hearing rumbles about the authenticity of the video as well as the role that Sony (the label who owns the copyright of Brown’s song) played in promoting it from all corners of the web.
The Charges:
a) The video is totally fake, and was created by Sony to help bolster Chris Brown’s flailing career
b) The video is real, but has had a “corporate helping hand” in promoting it to help bolster Chris Brown’s career
c) The video is real, and everything we are seeing is the result of content going viral, organically.
The Evidence:
I am listing all the points, even the flimsy ones:
1) Many people have mentioned the consistency of the song quality throughout the whole video is incredibly good considering it was recorded on a handy-cam. Some speculate a higher quality version of the song was added after the video was shot.
2) The video was uploaded on July 19, on July 25th the entire wedding party was on Good Morning America. To get national media attention within 6 calendar days seems a little fast, even for the web. Other people have also mentioned that the video while entertaining, wasn’t hugely innovative compared to the thousands of other “funny wedding videos” available online. They were a little surprised to see all the media coverage.
3) Go-Digital.net Blog reported an interesting discrepancy betweeen the number of views and and trends on various social networks including Twitter, Google Searches, etc. They hypothesize that the promotional activities (ie/ the aforementioned Good Morning America appearances, etc) created the initial push which THEN gained momentum online instead of the other way around.
4) According to Ad Age’s Viral Video Chart, all of the videos that made its top ten list took between three and six months to fully gain momentum.
5) Google reported on their official blog that instead of using copyright infringement as a reason to pull the video (as Sony and other labels routinely do) Sony capitalized on the video’s popularity by running text ads during the video and placing click to buy ads below:
At YouTube, we have sophisticated content management tools in place to help rights holders control their content on our site. The rights holders for “Forever” used these tools to claim and monetize the song, as well as to start running Click-to-Buy links over the video, giving viewers the opportunity to purchase the music track on Amazon and iTunes. As a result, the rights holders were able to capitalize on the massive wave of popularity generated by “JK Wedding Entrance Dance” — in the last week, searches for “Chris Brown Forever” on YouTube have skyrocketed, making it one of the most popular queries on the site:
This traffic is also very engaged — the click-through rate (CTR) on the “JK Wedding Entrance” video is 2x the average of other Click-to-Buy overlays on the site. And this newfound interest in downloading “Forever” goes beyond the viral video itself: “JK Wedding Entrance” also appears to have influenced the official “Forever” music video, which saw its Click-to-Buy CTR increase by 2.5x in the last week.
The Outcomes:
- As of today the video has over twenty million views.
- The Wall Street Journal reported that Brown’s song, Forever, climbed the charts landing at No. 4 on the iTunes Single Charts and No. 3 on Amazon’s best selling MP3 List, no easy feat considering the song was released nearly a year ago.
Interestingly enough, Softpedia reported that Sony wasn’t totally sure about its approach, initially disabling the embedding feature and then changing their minds afterwards.
The Verdict:
I think after looking at all of the evidence I am going to go with option B. The video itself is real, but someone at Sony spotted an incredible opportunity to help one of it’s troubled artists and jumped on it. Both parties made some money and Brown’s song increased in popularity. Everyone wins.
What this means for Viral Marketing:
Spot the Good Wave. I find this case study particularly interesting because it challenges the traditional pressure faced by marketing folks to go and “create something viral.” Instead, a brand manager’s role now involves focusing on spotting vehicles like video that can help a brand gain online momentum. This allows companies to avoid the pitfall of manufactured content. With the JK video the world was entranced by a human moment, something that an organization would have had a difficult time recreating. (Unless I’m totally wrong and the video is completely fake and Sony has fooled us all, lol) Much like surfing, marketers will need to develop a skill to differentiate the real gems from the thousands of other videos out there that can give their brand that extra boost.
Consumer Generated Content Can Be Your Friend. One can hope that this example has opened the eyes of Sony execs to the potential uses and profitability of user created content. Instead of forcing people to pull their content down, there is a possibility of both parties benefiting from making it available online.
Tactics will change and evolve. As more videos become viral, viewers will become increasingly suspicious of popular content which will mean that brands will need to invest in their online relationships in order to understand how consumers wish to be engaged. If it’s interesting, I will watch content whether it is created by a company or not, I just want to know up front. Others might be completely indifferent. Knowing these nuances will spare companies a lot of headaches in the future.
Posted in Blog | 10 Comments »
Social Media and the New World Order
August 10th, 2009
I recently presented a keynote about Yes We Did at the American Chamber of Commerce Executives in Raleigh, North Carolina. In fact, I originally wrote this post from the airport where my flight has been DELAYED and my internet wi-fi connection was spotty at best, despite paying $7.99 for highspeed access. Thanks AT&T. (Hence the delay in posting)
In spite of these developments, I am happy to say that I really enjoyed the time I spent in North Carolina, ACCE is an association of people who are genuinely interested in improving their communities. I met so many great people and had some wonderful conversations.
One of those conversations got me thinking about Social Media and its impacts on existing business models. I frequently get asked about how Obama’s social media strategy holds up post-election. Would the tools that were so powerful continue to have such impact after Obama was elected? Or was it a one time shot?
Despite rebranding Obama for America into Organizing for America, it seems the response in using the community building tools introduced during the election to help promote the Administration’s legislative agenda is having lukewarm results. Efforts to push Obama’s health care reform and stimulus packages have seen limited successes.
1. Tactics vs. Strategy
One of the major themes in Yes We Did is the importance of differentiating between strategy and tactics. The Obama administration is at risk of falling into the same trap that claims so many social media initiatives. Just because the tools for Obama for America proved to be effective in an election process doesn’t mean that they will have the same impact now that Obama is President. For one thing, now that the Administration is in power, the sense of urgency and danger has faded.
One of my jobs as an Obama Volunteer was to call supporters who were organizing events all across the country to make sure that they fully understood how to use our site’s tools and to offer any support or resources that I could. The one thing I remember is that so many people approached this election with a “do or die” attitude. That has now mellowed and I feel that most people, while very supportive of the President, have slowly faded back into a distant interest.
2. Supporting Faulty Systems
The second thought that struck me was that maybe the lesson here isn’t to try and mold social media to fit business models. Instead, maybe New Media is indicative of a deeper social shift that is exposing the inadequacy of these systems, be it government or business, that can no longer keep up with the way that we communicate and participate with our community. So instead of figuring out how to get people to knock on doors or write letters to their elected representatives, maybe we should be examining the way we invite people to get involved in the political process.
Social Media isn’t a shiny new coat of paint to slather over an old, antiquated model. Social Media is a reflection of how we are evolving the way we communicate and are running into issues when we try and apply this new model to stagnant and out dated systems.
What do you think?
Posted in Blog, My Writing | 2 Comments »
#IranElections & Acts of Corporate Good (Pt1)
June 21st, 2009
It is evident that the role of social media and digital communications play a critical role in sharing information during environmental disasters or times of political unrest. These tools help spread information, share news and level the playing field in a way that (at least for now) traditional governments can’t seem to stop, and not for lack of trying.
Using social media sites to organize and mobilize groups of people is nothing new. What I am finding particularly intriguing as I watch the Iranian Election crisis unfold, is how some of these social networks are making decisions as corporate entities that are evolving their roles from neutral platforms to powerful players within a new digital narrative. It’s no longer about USERS leveraging a site’s features, but organizational decisions which are adding a new variable to social media’s role in impacting global change.
For the first time, tech companies like Twitter, Facebook & Google are taking direct action in response to an unfolding crisis and are having a big impact. I’m trying to puzzle out the corporate agendas behind these acts as well as thinking of the implications that these decisions will have on driving the development of governmental IT policies and the creation of emerging digital rights legislation.
1) Twitter Reschedules Maintenance after US Government Appeal
The US State Department asked Twitter to reschedule its maintenance in order to keep the service available to Iranians so they could continue to share up to the second reports of the unfolding situation. A CNN blog post reported that US Government officials are pushing to ensure that they (and the rest of the world) continue to receive as much information as possible from social networking and content sharing sites. With this request coming from the US Government, it is clear that social media channels are being monitored by the Obama administration which has no diplomatic relationship with Iran. The content they are receiving through Twitter, Facebook and Youtube is an invaluable source of information.
Twitter made the corporate decision to change their maintenance date to provide the Iranian people the opportunity to share information at a critical juncture.
On to Facebook & Google
Posted in Blog | 3 Comments »
