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Well Played: Ikea Facebook Campaign

March 16th, 2010

I recently saw this video of a Facebook campaign created around the launch of a new store Ikea in Malmo, Sweden in late 2009.  What Ikea did was very simple, easy, and smart. They created a Facebook photo album with 12 showroom pictures. Whoever tagged the product first got to keep it. The campaign quickly went viral as the online enthusiasm spread to users’ facebook profiles and newsfeeds.

Watch them explain the campaign in their own words:

Why I love this campaign:

1) Use what you have:

There was no need to develop a fancy application or create a complicated web presence. They used two existing features that most users were already familiar with: tagging pictures and the sharing functionality.

2) Clear strategic objectives:

They knew what they wanted to accomplish: get people talking about the launch of the store and spread the news to their online network. The entry barrier to participate was very low. Anyone could easily and quickly be a part of the campaign.

3) A realistic campaign life cycle:

They set a clear deadline (12 days) and the end point for the campaign was clearly communicated to all  members. As more organizations execute social media strategies our attention spans will continue to shrink. I think many organizations have a misguided notion that they have to build a long lasting community of people who will remain engaged with the brand for months.

I can see where this perspective comes from considering building an online community of active members takes a lot of time and effort and companies want to see some bang for their buck. However, Ikea proves you can have an effective campaign with a shorter life cycle that is just as effective at getting the job done. I do want to point out that I am referring to specifically branded campaigns and not Ikea’s overall web presence.

4) They incented the right actions:

It really makes me laugh. People love getting things for free. Whatever it is, if it’s free someone will happily take it. AND they’ll tell their friends about it. Ikea was able to move the online discussion beyond the boundaries of one photo album and into the digital common space by counting on the fact that people will gloat about their free loot. And it worked like a charm.Whether it was announcing that they won something, or encouraging their friends to take part it made sense for people to talk about the campaign.

Well done Ikea!!

Many thanks to my friend Kimmo Kuortti, Director of International Relations at the University of Oulu in Finland for sharing this wonderful video with me!

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How to conquer your social media fears and avoid common mistakes

March 11th, 2010

I had the pleasure of being interviewed by Dan Schawbel’s Personal Branding Blog about business strategies for social media and my book “Yes We Did.”  I also speak about the common mistakes businesses make when it comes to their digital strategy and how to conquer your fear when evaluating these tools.

A small highlight:

In your opinion, what are the most common mistakes businesses and organizations make when it comes to social media and branding?

The most common mistake I see are businesses who think they need to be doing every new thing. They are all over the place simply because they feel like they should be without necessarily considering how much value it’s adding to their overall strategic objectives.

Your best bet is to really sit down and think your strategy through. Where are your consumers naturally congregating online? What are they doing there? How would you like to engage with them?

These thoughts have to be carefully considered before entering this space, otherwise you end up wasting valuable time and money, not to mention potentially irritating potential customers as well.

You can read the rest of the interview here.

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The Canadian Business Leadership Forum

March 8th, 2010

An interview with Canadian Business about corporate social media strategies.

Posted in Blog, Media, Speaking | No Comments »

Good Reads: Six Pixels of Separation by Mitch Joel (Part 2)

February 25th, 2010

Mitch JoelA long, long time ago (October 2009) I attempted to turn my endless hours on planes into something more productive: Kindle Book Reviews!

My first Foushy Read was my friend Mitch Joel’s book “Six Pixels of Separation,” that I reviewed in Part 1.

After finishing it, I had quite a few questions and Mitch was kind enough to answer them for me. So, despite the, obnoxious, long delay, I’m happy to finally be able to share this interview!

On how personal brands impact businesses:

Q: Your book chronicles the rising importance of the personal brand as a way of establishing a unique value proposition. What are some of the fundamental changes that are going to occur for businesses as we move towards a more individual-centric brand landscape?

The changes are going to be radical. When individuals have audiences that rival those of some of the biggest corporations, you can just imagine how this is going to change communications and marketing – both internally and externally. That’s the real shift because of Social Media that few people really do focus on.

When the guy in the mailroom can have 120,000 people following and engaging with him on platforms like Twitter, everything we know about hierarchy and speaking with “one, unified voice” not only goes out the window, but becomes fake to consumers. My hopes are that this new brand landscape will lead they way to more and more real interactions between real human beings, instead of corporate-speak and stock press release quotes.

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